Samsung Care+ is an extended warranty service exclusively for owners of Galaxy devices. The good news for those using this warranty package is that the company has decided to improve its device protection program. Starting May 2024, Samsung Care+ will provide users with unlimited battery repair services. However, along with that, the price of the service package will increase by 2 USD via Reddit).
What is Samsung Care+?
Samsung Care+ is Samsung's premium after-sales service package, providing unlimited repair services for drops, spills as well as mechanical problems (after the standard warranty period expires). year). There's also a $29 screen repair service and in some cases anti-theft insurance.
It gives users peace of mind because repairs are performed by well-trained experts authorized by Samsung. Samsung Care+ is available for laptops, smartphones, smartwatches, tablets, and wireless headphones. Meanwhile, Samsung Care+ with Theft and Loss plans costs more and is only available for smartphones, smartwatches, and tablets.
Samsung Care+ offers unlimited battery repairs, but the cost will be higher
Previously, Samsung Care+ only offered one-time battery replacements for eligible devices, and replacements were limited to mechanical defects. However, the new update will now take care of the battery if its health is reduced, which applies to all battery types. The battery will only be replaced with a new battery if the condition of the old battery has reduced to 79% or lower. The "health" of the battery will be determined by the company's diagnostic test.
Furthermore, the battery will only be repaired free of charge if the device has not been damaged by accident. Users will be given the option to go for repairs without an appointment or through a mail-in service. All current Samsung Care+ subscribers have received notification of these changes.
The cost of using the Samsung Care+ warranty package and Samsung Care+ with the Theft and Loss feature is not cheap. These plans currently cost between $8 and $18 per month, depending on the device. However, starting in May 2024, it will increase to between $10 and $20 per month.